Job Vacancy Service Operations Administrator
Hybrid Infrastructure Management
- Administer and support systems across AWS, Microsoft Azure, Google Cloud Platform (GCP), and on-premises environments.
- Maintain and optimize Windows/Linux servers, Active Directory, virtualization platforms (VMware/Hyper-V), and SAN/NAS storage.
- Deploy and maintain cloud services (VMs, storage, load balancers, containers, etc.) using infrastructure-as-code (IaC)
Service Operations (SrvOps)
- Monitor end-to-end service health and availability using unified observability platforms (e.g., Azure Monitor, CloudWatch, GCP Ops, Prometheus).
- Implement self-healing automation, event-driven response, and automated ticketing for incidents and outages.
- Align service operations with ITIL/ITSM best practices (incident, problem, change, and asset management).
Automation & Optimization
- Create automation scripts for provisioning, patching, backups, and configuration management (PowerShell, Bash, Python).
- Reduce manual tasks by integrating systems through APIs, bots, and orchestration tools (e.g., Azure Logic Apps, AWS Lambda, Google Cloud Functions).
- Proactively monitor costs and optimize resource usage across all platforms.
Security & Compliance
- Manage user access, RBAC, identity federation (Azure Entra ID, AWS IAM, Google IAM).
- Ensure compliance with ISO 27001, ISO 21001, and internal governance policies.
- Conduct regular vulnerability assessments, patch cycles, and backup/recovery tests.
Collaboration & Support
- Work closely with the Helpdesk, NetOps, DevOps, and TechOps teams to provide seamless service delivery.
- Provide Tier 2/3 technical support for escalated service-related incidents.
- Maintain system documentation, asset records, SOPs, and runbooks.
Requirements:
- Diploma/Bachelor’s degree in IT, Computer Science or a related field.
- Minimum 1 year of experience in systems/cloud administration and service operations.
- Experience managing multi-cloud platforms (AWS, Azure, GCP) and on-prem infrastructure.
- Familiar with tools such as ServiceNow, Jira Service Management, or Freshservice.
Preferred Certifications:
- AWS Certified SysOps Administrator / CloudOps Engineer
- Microsoft Certified: Azure Administrator Associate
- Google Associate Cloud Engineer
- ITIL Foundation or ITSM Certification
- VMware Certified Professional (VCP) or equivalent.
We thank you for your application. Please note that only shortlisted candidates will be contacted.
ANNOUNCEMENT TO ALL INTERNATIONAL STUDENTS – Revision of Sales and Service Tax (“SST”) Framework by the Government: Implementation of 6% SST on Education Services
Dear Students,
We wish to inform you that the Government of Malaysia has recently announced amendments to the Sales and Service Tax (SST) framework, which includes the expansion of SST coverage to education services provided to international students.
As a result of this regulatory change, all fees payable by international students, including but not limited to:
- Course fees
- Registration fees
- Enrolment fees
- Resources fees (where applicable)
- Dual Award fees / CMI fees / DMI fees
- Resit / Retake fees
- Any other academic-related charges
will now be subjected to 6% SST, in accordance with the new ruling by the Royal Malaysian Customs Department.
This is a nationwide implementation applicable to all education institutions in Malaysia providing services to international students. The 6% SST will be reflected in your invoices and payment schedules accordingly from 1st September 2025.
Please note that any payments made on or after 1st September 2025 will be subject to 6% SST, even if the corresponding invoice was issued before that date.
Rest assured, we are here to support both our students and their parents during this transition and will continue to provide assistance where needed.
Should you require further clarification, please do not hesitate to contact the Finance Office at sst_bursary@apu.edu.my
Thank you for your attention and continued support.
Warm Regards,
Asia Pacific University of Technology & Innovation (APU)
IMPORTANT NOTICE Implementation of Charges for Academic Document Attestation Service (PHEls)
LSEG Workspace
Important Notice to Students – Mandatory ID for the Examination
Chong Chee Kin Honoured with Prestigious IEM Gold Medal Award
We’re excited to announce that Chong Chee Kin, our amazing Bachelor of Mechatronic Engineering (Hons) graduate, has just bagged the prestigious Institution of Engineers Malaysia (IEM) Gold Medal Award! 😍🥳👏🏅
This isn’t just any award — it’s one of the highest honours for engineering students in Malaysia, recognising exceptional academic brilliance and contribution to the field. 🌏🔧
Chong’s journey has been nothing short of inspiring. With a First Class Honours degree and a long list of accolades (including wins at the Malaysia Technology Expo, APICTA, iCAN Canada, and even the James Dyson Award 🏆✨), he’s a true example of what dedication, creativity, and hard work can achieve!
Chong’s story is proof that when you pair passion with perseverance (and a sprinkle of innovation 😉), the possibilities are endless! 🎓💪
Read more: https://www.apu.edu.my/news/chong-chee-kin-honoured-prestigious-iem-gold-medal-award
#apumalaysia #APU #AsiaPacificUniversity #StudyMalaysia #CampusVibes #university #universitymalaysia #unilife #LifeAtAPU #mypdti #MYPremierDigitalTech #APUStudentAward #awards #achievement
Maybank: Opening of Bank Account Service Booth
Dear Students,
To make your bank account opening needs more convenient, we have arranged for Maybank Bandar Kinrara Branch opening booth on APU campus. This will allow you to open a bank account without the hassle of leaving the university grounds.
Details:
• Location : Level 3 (near Student Services)
• Dates : 17 & 24 September 2025
• Time : 10:00am – 2:30pm
Please find the Steps as below and bring the necessary documents information below:
Step 1 : Documents required for Maybank (MBB) Account Opening:
Documents required: Biodata form/IC (Local Student) or copy of passport (International Student) /valid visa/letter from APU, please obtain the letter from Student Services @ Level 3). Student is required to submit the required documents in advance to MBB staff for relevant checking via email to: Ms. Norkhairani Binti Md Khairi at norkhairani@maybank.com
Step 2: Upon completing Step 1, Maybank Kinrara Team will be coming to APU to set up a booth on the following dates:
17 & 24 September 2025
o MBB will proceed to APU campus to open the account for all the students with M2u (online banking) after receiving students’ documentation.
o Upon complete the account opening, MBB will activate the account
o MBB will be coming to visit all the students to sign the account activation documents
For ATM card:
Student can apply via M2U after the account activated and the card will be delivered to mailing address within 2 weeks’ time or student can go to Maybank Pavilion or any Maybank branches to get the card (ATM processing time is only 5 to 10 mins)
Should you have further need further assistance or query, you may email to Ms Anathevali: ananthevali@maybank.com or Ms. Norkhairani Binti Md Khairi at norkhairani@maybank.com (Tel : 03-80806989)
